Privacy Policy

Effective Date: 16 June 2023 Our Company, FRANKHOST LTD, values and respects your privacy. This Privacy Policy Statement outlines how we collect, use, store, and protect your personal information when you interact with our web hosting, domain registration, website design, and software development services. By using our services, you consent to the practices described in this policy.
  1. Information Collection
1.1 Personal Information: We may collect personal information from you, such as your name, email address, phone number, and billing details when you sign up for our services or contact us for inquiries or support. 1.2 Usage Data: We may collect information about how you use our website and services, including your IP address, browser type, device information, and pages visited. This information helps us improve our services and enhance your user experience.
  1. Information Use
2.1 Service Delivery: We use the information we collect to provide and deliver the requested services, including web hosting, domain registration, website design, and software development. 2.2 Communication: We may use your personal information to communicate with you regarding service updates, announcements, promotional offers, or to respond to your inquiries or support requests. 2.3 Marketing: With your consent, we may send you marketing communications about our services, special offers, or relevant industry news. You can opt-out of these communications at any time. 2.4 Legal Compliance: We may use your personal information to comply with applicable laws, regulations, or legal processes.
  1. Information Sharing
3.1 Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our services, such as payment processors or data center operators. These providers are bound by confidentiality agreements and are prohibited from using your information for any other purposes. 3.2 Legal Requirements: We may disclose your personal information if required to do so by law or if we believe that such action is necessary to protect our rights, property, or safety, or that of others. 3.3 Business Transfers: In the event of a merger, acquisition, or sale of our company, your personal information may be transferred as part of the business assets. We will notify you via email or prominent notice on our website if such a transfer occurs.
  1. Data Security
4.1 We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. 4.2 While we strive to protect your personal information, please note that no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of your data.
  1. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy Statement unless a longer retention period is required or permitted by law.
  1. Your Rights
You have the right to access, update, correct, or delete your personal information held by us. To exercise these rights or for any privacy-related concerns, please contact us using the information provided below.
  1. Changes to this Privacy Policy Statement
We reserve the right to update or modify this Privacy Policy Statement from time to time. Any changes will be effective upon posting the revised version on our website. We encourage you to review this policy periodically.
  1. Contact Us
If you have any questions, comments, or requests regarding this Privacy Policy Statement, please contact us at:

Ttula Road, Kawempe, Kampala, Uganda
+256.784 975 651 Or +256.752 954 723

By using our services, you acknowledge that you have read and understood this Privacy Policy Statement and consent to the collection, use, and disclosure of your personal information as described herein.